Payments Options

Cash in Advance (For Customers From Turkey)

  • This form of payment allows you to easily transfer the payment to our bank account. Once the payment reaches our account, the order will be processed.
  • An order confirmation email is sent to the email address provided once an order is successfully completed. The email contains our banking details. Please ensure that the order number is entered in the “Reason for Payment” field, which helps us link the payment to your order. As soon as the payment clears, the order will be processed. Generally, transfers take between 2 and 5 days to reach our account.
  • Please use the following bank details for your transfer:
    • Account name: ORİENTO TURİZM İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ
    • Account number: 97848078-1
    • IBAN: TR 480020500009784807800001

Credit/Debt Card

  • You have the option of settling the payment by credit card. We accept VISA, Mastercard, American Express turkey, Bmx.
  • When using a credit card to settle a payment, the total order amount is immediately deducted from the credit card once the order is completed. This occurs irrespective of the products’ availability.
  • Credit card details are not saved by our system and are transmitted in encrypted format. The transaction is encrypted via SSL. SSL is the highest security standard available, ensuring a safe and secure shopping experience.
  • 3-D Secure is a system that provides additional security when it comes to online purchases, preventing the unauthorized use of your credit card.

International Online Bank Transfer

  • With Online Bank Transfer in Real Time, you can carry out your payments by directly connecting to the relevant bank’s internet banking.
  • Real Time payment solution allows Our platform more user-friendly.
  • There are three more payment options: iDeal (NL), Sofort (DACH), and GiroPay (DE).
  • This allows our European clients to pay for their goods without using a credit card.
  • They are easily and securely made through internet banking channels.
  • With iDEAL, you can make online payments that are dependable, safe, and simple.
  • Payments are done using the mobile banking app or internet banking environment of your bank.
  • iDEAL is a secure internet transfer from your bank account to ours.
  • iDEAL enables people who live in the Netherlands to make quick and safe payments.
  • SOFORT operates by securely accessing online banking information- money is taken directly from the bank, and no payment information is saved.
  • There is no need to enter long card numbers or even register an account by using best-in-class open banking technologies.
  • SOFORT is currently accessible in 13 countries, including Austria, Belgium, Finland, France, Germany, Italy, Norway, Poland, Spain, Switzerland, Sweden, The Netherlands, and the United Kingdom.
  • Giropay is an online banking function that provides you with several alternatives for paying reliably, simply, and conveniently: while purchasing online using online banking access data or, after registration, with a username/password, PIN, or biometric method and buyer protection.
  • With Giropay a particular benefit for you: The method is governed by German banking laws, which are often regarded as the harshest in the world. For example, consider data security.

Failed Payment Process

  • You will rarely face a payment method failure; unsuccessful payments may occur due to minor errors in inputting data, card, or even the device or Internet that you are using, but if you do, please contact us or ensure the following.
    • Faulty internet connection or usage of ad blockers on your device.
    • Entering erroneous payment information, such as writing all of your information in capital letters.
    • Due to insufficient money in his account to support the payment, please check your card limit before making purchase.

Failed Payment Authentication

  • Payment failure may occur in some situations owing to the bank not recognizing the credit; for example, if you spend more than normal or attempt to finish a transaction in another nation or location new to the bank, the bank may refuse to allow it. Even if you approve the payment, the bank will deny the transaction.
  • There are two sorts of small difficulties that may prevent you from completing a payment, and they may be related to various factors.
    1. Soft rejections
      They are transient authentication errors that may occur when retrying a payment. The card number may be genuine but denied by the card issuing bank. If a simple decline happens upon renewal, retrying to use the card at a later time may be successful.

Reasons for the small decline include:

      • insufficient balance.
      • Card activity limit exceeded.
      • Payment processing problems or timeouts.
      • Cards have expired.
      • The billing address is incorrect or out of date.
    1. Hard denials

Hard denials are permission failures that cannot be retrieved and should not be attempted again.

The following are some of the causes of extreme decline:

      • Card stolen or misplaced.
      • Due to insufficient credit card details.
      • the account has been closed.

Security and 3DS

  • 3D Secure (3DS) requires users to complete an additional verification step with the card issuer when paying for enhanced fraud protection.
  • We usually refer the consumer to an authentication page on their bank’s website, where they input the card’s password or a code given to their phone.

Our Mission

We provide the difference you can feel in the quality of restoring your radiance, the exceptional value at which you shine, and our steadfast dedication to assuring your entire pleasure.

E-ticaret

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