SUPPORT TEAM

We're here to help

Real human support for post-transplant aftercare questions, order help, product guidance, and clinic recommendations across Istanbul.

Email Support

For inquiries, orders, aftercare guidance, and clinic recommendations.

[email protected]

Reply within 24 hours, Mon–Fri.

Office Hours

Mon – Fri · 10:00 – 20:00 (GMT+3)
Saturday · 10:00 – 15:00

Sundays closed. Emails monitored around the clock.

Phone & WhatsApp

Direct line for urgent order issues and clinic logistics.

+90 539 635 1325

WhatsApp on the same number.

SEND A MESSAGE

Tell us how we can help

Whether you're starting your aftercare routine, comparing products, or need a vetted clinic recommendation in Istanbul — our team replies personally to every message.

  • Aftercare protocol questions (after FUE and DHI)
  • Product compatibility, layering, and routines
  • Order tracking, shipping, and customs (EU, US, and Canada)
  • Clinic matching for hair transplants in Istanbul
  • Bulk orders & clinic partnership inquiries

    OUR LOCATION

    Istanbul, Turkey

    Validus Hair operates from Fatih, Istanbul — the global hub for hair transplant clinics. Our team partners directly with leading FUE and DHI clinics across the city to source clinically validated aftercare products.

    Validus Hair
    Aksaray Mah, Inkilap Cd
    Ozhan Celik Is Hani, No. 12, Kabi No. 304
    Fatih, Istanbul, 34093 — Turkey

    Legal contact: Validus Hair · [email protected]

    Get Directions
    QUICK ANSWERS

    Most questions are already answered

    Browse our FAQ for shipping times, return policy, aftercare timing, and product compatibility.

    Browse FAQ
    Shipping Info